New India Assurance Company Limited Assistant

The NIACL Assistant (New India Assurance Company Limited Assistant) job refers to a clerical-level position within the New India Assurance Company, one of the leading public-sector insurance companies in India. The role primarily involves administrative, customer service, and support tasks within the organization. Below is a typical job description for an NIACL Assistant:

Job Title: NIACL Assistant (Clerk)

Key Responsibilities:

• Assist customers in resolving queries related to insurance policies, claims, and other services.
• Provide detailed information regarding different insurance products and services offered by the company.
• Communicate with clients via phone, email, and face-to-face interactions.

1. Documentation and Data Entry:

• Maintain records of customer information, policy documents, and claims data.
• Process applications, policies, renewals, and claims as per company guidelines.
• Handle all clerical duties, including filing and data entry into the company’s system.

1. Office Administration:

• Support administrative tasks, including organizing meetings, scheduling, and managing office supplies.
• Assist senior officers in preparing reports and presentations.

1. Policy Management:

• Assist in the issuance, renewal, and endorsement of insurance policies.
• Ensure that policies are issued correctly, and any updates or changes are documented.

1. Cash and Finance Handling:

• Manage financial transactions like premium payments, receipts, and maintaining cash records.
• Assist in the management of petty cash and issue receipts for the same.

1. Other Miscellaneous Duties:

• Participate in internal company meetings and training programs.
• Any other tasks assigned by the senior management, related to office operations and customer satisfaction.

Key Skills and Qualifications:

Education Qualifications

1. Skills Required:

• Strong communication skills (written and verbal).
• Good customer service skills and the ability to handle customer inquiries professionally.
• Proficiency in English and the local language.
• Ability to work in a team as well as independently.
• Basic numerical and analytical skills.

1. Technical Skills:

• Knowledge of computer applications such as MS Office and database management.
• Familiarity with insurance industry terminology is a plus.

Eligibility Criteria:

1. Age Limit: Typically, candidates must be between 18 to 30 years of age (Age relaxation as per government rules for reserved categories).
2. Nationality: Indian citizen.
3. Experience: Freshers and candidates with previous experience in clerical roles may apply.

Selection Process:
The selection for NIACL Assistant typically involves the following stages:

1. Preliminary Exam – Objective-type test covering Reasoning Ability, Numerical Ability, and English Language.
2. Main Exam – More in-depth objective-type test, including General Awareness, Reasoning Ability, Numerical Ability, English, and Computer Knowledge.
3. Personal Interview – Candidates who clear the written tests will be called for a personal interview.
4. Document Verification – Verification of educational and personal documents for the final selection.

Salary And Benefits:

• Salary: The pay scale is typically in the range of ₹14,000 to ₹16,000 per month (basic pay). Additional allowances and benefits like medical, leave, bonuses, and provident fund may apply.
• Perks: Medical benefits, insurance, allowances for travel, and other facilities based on the organization’s policy.

Work Environment

• The role typically requires working in an office environment, with occasional field visits for client meetings or support.
• The assistant will be expected to work regular office hours, with occasional extended hours depending on workload or deadlines.

This position is ideal for individuals who are looking for a stable career in the insurance sector, with opportunities for growth and development.